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Author:  Hollow
June 20, 2010



 

 

Well it’s been a few years now since we did much with this site, we left the blog in tact for reference and historical purposes, but in general, Symsys as a business has been closed for at least a couple of years now. We continue to host a few websites for people still and we make the odd blog post now and again, but for the most part, Symsys is now defunct. We are no longer a limited company in New Zealand, because we are in fact, no longer in New Zealand.

The main website is being taken out of commission very soon, the blog has been upgraded to the latest version of word press, as you can see there are a couple of little bugs in our template from the upgrade, they will be fixed in due course, the colour scheme and things may change slightly too, but in general, the blog will remain. www.symsysit.com will now re-direct to symsysit.com and so forth.

Projects like SBend will continue to move forward and be developed, however they will not be done under Symsys, instead, they will be developed under our new brand, which as yet, is to be decided, but will be based here in the UK.

Keep your eye on the blog for further information of where Symsys is headed, how things are going to change and how you can take advantage of the great offers that our new company will be making.


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Author:  Hollow
November 2, 2008



 

 

This is now fixed
Well after running around the mulberry bush a few thousand times we managed to configure our server to Hotmails liking and it seems we CAN now send emails to hotmail users. If however you sign up for the blog, send us a contact form submission or once SBend gets released you sign up to that and you don’t receive your verification/confirmation email and are a hotmail user, please let us know immediately.

The Problem

Hotmail and MSN are rejecting all emails from the symsys-it.co.nz and symsysit.com domains. We have no idea why because the bounceback email we get just tells us that it has been rejected, “for policy reasons”. After trying to speak with the admins over at Microsoft who look after MSN, Live and Hotmail, we got nothing but automated/canned responses telling us it was all our fault and that they had this absolutely supreme anti-spam software in place that was developed by Microsoft, which had some very tight guidelines which need to be met for email to get through. We continually tried to explain that Microsoft related free email services, were the ONLY ones rejecting our emails and that were someone running their own mail server, received their mail through their ISP or another free provider such as Yahoo or GMail that they could receive our mails without an issue. In reply we got more information about how great their spam protection was and that we needed to meet their guidelines in order to send email to their customers. We did also try to ask them specifically what it was that was causing the email to not get through and we were told if they gave us too many secrets it wouldn’t be as effective.

The humour in it

Well after being lectured by canned response emails, which I’ve spotted posted on several blogs and forums around the web since so other people are obviously suffering from the same problem, I decided to tell them exactly how good their software was. I wrote them a scornful email, explaining how I too was a hotmail customer and had been for many years. I also explained that I received on average 10 emails a day in my hotmail account which were VERY obvious spam, containing the words, “viagra”, “porn”, “drugs” and of course “animal porn”, plus a bunch of swear words which I didn’t mention of course, and I therefore did not consider their spam filtering technology to be very good when they allow those emails through to my inbox (Granted SOME do get moved to the junk email box), and yet I can’t email the word test to my own hotmail account from my business address because their servers reject it completely. The real humour in this is that their response to my scornful email was an automated one, generated by the spam filter, which rejected my email “for policy reasons”. So yeah I can totally see why they can’t let people in on the secrets of their fantastical anti-spam software, if they did, people would be able to complain about the fact it’s blocking emails that are NOT spam and letting all the spam ones through.

The not so funny part

Of course all of this means that we cannot send email to hotmail addresses, which means we’re going to have to write more verification code into our contact forms etc to ensure that people aren’t trying to use a hotmail address to contact us, as we won’t be able to contact them back. It also means applying that code to our current development project, which is a completely secure backend to our website, allowing our customers to create an account, sign in and monitor any existing projects they may have going on with Symsys, log support calls if they’re a Server or Systems Management client and order things from our online shop which is being created along side our secure back end project. This is bad for us, but it’s even worse for those of you who only use a Hotmail related email address or prefer to use it for online signups etc. If we can’t validate an email address of a customer by sending them an email for them to reply to or click a link in to confirm the email address exists, we simply can’t let them use that address and if you’re thinking “Well I’m ok I don’t want to sign up to Symsys anyway” then read on, because it’s not just us you have to worry about.

Not just us affected

As I said at the start of this post, it isn’t just us having the problem, these emails from Microsoft, praising their spam filtering technology are being posted all over the web now, plenty of people are suffering from Microsofts big headedness here. They assume that the world follows their lead in EVERY aspect of I.T. and they do this a lot, it’s not just hotmail related email accounts. They think everyone on the planet uses Windows for a desktop operating system or server. Don’t get me wrong here Windows has it’s place, as does hotmail and Windows Live etc, I use MSN Messenger on a daily basis (Although I use aMSN to do it because I’m a Linux user and MS don’t make MSN for Linux), I’m a certified .NET developer and have been supporting Windows systems for a long long time for a living, but I’m getting to the point now where not only do I prefer Linux to Windows but I’m starting to prefer ANYTHING on offer that means I don’t have to use an MS product.

Summary

This post was not originally intended to be a “Microsoft Bashing” one but I can’t help it today. I’ve just been reading through the internet news, both Microsoft and Linux based, like I do every week, and what do I see? Well apparently Microsoft gave a load of TOP SPEC Dell laptops, pre loaded with fully working Windows 7 installations (Alpha of course but fully working because Microsoft hand picked the hardware it was installed on), to a bunch of blog writers, journalists and reviewers. They didn’t just lend them these laptops though, the news that’s around the web on numerous reputable sites, is that they GAVE them these laptops, I’ll let you draw your own conclusions rather than risk a law suit by stating my opinion on this. Combine that with the whole Spam thing from Hotmail addresses, then add having to re-install customers laptops with XP because somethings gone wrong and being faced with an hour on the phone to someone, who doesn’t speak english, to confirm that I’m not a software pirate and that I promise this license key is only used on this one machine etc etc etc. So I’m sorry MS but today you have gone even further down in my estimation, again. Stop assuming you’re the only option in I.T. start lowering your prices for incomplete software, stop trying to force everyone else to follow your lead, because they’re not going to and please please please stop giving away free laptops unless you’ve got one for everybody. Rant over.


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Author:  Symsys
October 23, 2008



 

 


Symsys Fleet Car Livery - Front/Side

Symsys Fleet Car Livery - Front/Side

In line with Symsys’ continually bright and cheerful identity, our vehicles are very distinctive.

If you see one of us driving around I think that you would find us extremely hard to miss. Of course, once you are driving something like this, the days of any ‘fun’ in the car goes, ;) but the pride we have in the design and the company we run is reward enough.

The car shown in the images, already stood out but we thought we would go the ‘whole hog’ just like we love to do for our customers.

Symsys Vehicle Livery - Rear/Side

Symsys Vehicle Livery - Rear/Side

All the design work, mock up vehicle images etc. were done in-house by Symsys, using very high quality digital images along with some intricate vector graphics.

If you are looking for design for Corporate identity, Graphic Design or advertising in any format, or for any purpose, then contact Symsys on 09 813 0043. Find out more about us via our main website www.symsysit.com. We are based in West Auckland NZ but also very accustomed to working remotely on projects to serve you wherever you are.

Hopefully you should see us driving around Auckland and the surrounding areas and like the title of the post says, their’s no mistaking us and hopefully there’s no missing us either.


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Author:  Symsys
October 16, 2008



 

 

PUBLIC NOTICE

In regards to lawful use of registered trademarks.

Relations in regard to our registered trademark ‘Symsys’ with particular reference to ‘Information Technology (IT) Services’.

SYMbol for Registered Trademark

Trademark SYMbol

Symsys Ltd. is a legitimately registered Company with the NZ Companies Office and has been since 2007. 

Our registered trademark ‘Symsys’ is registered with IPONZ (Intellectual property office New Zealand) since January 2008.

This gives Symsys Ltd exclusive rights therein to ‘Symsys’. To para-phrase legislation:

Symsys Ltd. is entitled to prevent all third parties not having our consent from using our trademark in the given course of trade.

In order to help avoid any public confusion, Symsys Ltd. feels a need to point out the following entities:

a) Symsys IT Solutions (2008) Ltd (Registered in March 2008)

b) www.Symsysit.co.nz

They have absolutely no association with Symsys Ltd. and indeed do not have our express permission to use ‘Symsys’ in thier course of trade in New Zealand. They have in fact been asked to cease using our trademark politely without malice or threat due to HOW it has been carried out on and off the www. They did not respond in any way.

It is important to point out here that:

Mr Keiller has and never will be an employee of Symsys Ltd. 

A Mr Brett King is the owner and director of Symsys IT Solutions Ltd.
and Mr Ian Keiller claims to be the Director of Symsys IT Solutions Ltd. (and is not)

Mr Ian Keiller has now responded to our sugar-coated polite request to cease using our trademark. Not by contacting us or coming to an agreement, but by breaching our trademark several more times, deliberately breaking fair trade rules and regulations and purchasing three more domains that constitute “domain hi-jacking”.

www.symsys-it.com, www.symsys-it-solutions.co.nz, www.symsys-it-solutions.com

Background Information

Information

Information

With regard to the company name registered in the Companys office database.
Symsys Ltd. proposes that ‘Symsys IT Solutions (2008)’ Ltd. is NOT sufficiently different from (as was then ‘Symsys IT’ Ltd.) via simply tagging on ‘Solutions (2008)’. 

The first part ‘Symsys IT’ of Symsys IT Solutions (2008). It was a direct clone of a previously registered and trading company, namely ‘us’. We responded by changing our name ‘Symsys IT’ to straight ‘Symsys’ to help define the differences. At this initial point, Symsys Ltd. has already been caused gross inconvenience and cost, not limited to but including many hours spent internally, re-branding our image.

 

 

 

 

Legal outline of the operation of trademarks.

Quotation from www.out-law.com:

“The Registered trade mark shall confer on the proprietor exclusive rights therein. The proprietor shall be entitled to prevent all third parties not having his consent from using in the course of trade:

(a) Any sign which is identical with the trade mark in relation to goods or services which are identical with those for which the trade mark is registered;

(b) Any sign where, because of its identity with, or similarity to, the trade mark and the identity or similarity of the goods or services covered by the trade mark and the sign, there exists a likelihood of confusion on the part of the public, which includes the likelihood of association between the sign and the trade mark.”

 

Symsys Worldwide.

For all those that are savvy with a Google search engine, it is easy to discover that ‘Symsys’ is not a soul term utilized by ourselves and the above mentioned entities.

One of the topmost search results you will find is ‘Symsys.com’ which is a simple yet effective search marketing page that offers a mileage calculation form. They do not offer IT services of any kind, and appear not to be a company and offer no services whatsoever.

In New Zealand, there is also ‘symsys.co.nz’. They were an established company in Albany that appear to have offered exclusively programming services (not general IT) that have changed their name and moved on. Their web address brings up a Windows 2003 server default web server screen, which is most likely residual of that company. They are now Talentzeal Ltd. Dealing in Recruitment Management Systems Software.

There is a German company that offer their own bespoke programming solutions for specific purpose.
There is UK company that have an extremely minimal website presence for bespoke programming services and no other evidence of activity can be found, anywhere.
A Company in Australia literally JUST (October 2008) named a software program ‘SYMSYS’ which is designed to manage health in the workplace. We said hello due to thier vicinity and simply let them know that we are here (and of the others). No problems there at all. 

Lastly, there is an educational institution – Stanford University in the USA that has a faculty ‘Symbolic Systems Program’. The use of ‘Symsys’ is a natural phrase for this faculty to coin in order to abbreviate the official term.

This concludes our findings for ‘Symsys’. We have absolutely no objections to these entities using the word Symsys, we do not believe we own the rights to their names, domains or business and we have no intention to begin doing so. They are not trading in our field, or in our geographical location, plus the majority of them were in existence before we were. Also it’s worth pointing out that the American University entity was the inspiration for our company name, which we explain next in ‘So why choose Symsys’

 

So why choose ‘Symsys’.

For a start, the word itself is an incredibly well balanced combination of lettering to the trained typographical eye. Although we can offer bespoke programming (like some others), this is by far not the core in the range of services that we provide and certainly not exclusively limited to it. As any company grows, the master identity stamp , or ‘umbrella’ normally fades into the background against the products and services that are released. On the one hand, a heavy part of out work load involves creating SYMbols in the form of Graphical ID as part of our branding solutions. On the other hand, a greater part of our services are SYStem maintenance, not to mention a whole barrage of other services including server maintenance and generally ensuring that the operations of our customers business run smoothly and effectively. In the ever growing web industry, it is recognized that many now will not seek a graphic designer for their website and prefer to seek an IT company. Most graphic design is now integrated with and required to work with online media yet most websites also require programming and complicated back end structure. You can either have a fantastically functional core system or website that ‘looks’ grotty, cheap and/or difficult to navigate causing poorer performance or you can seek a company like us that can build functionality AND increase its visual value and efficiency.

When you look at the word ‘symsys’, it actually has no meaning, has no dictionary entry and has no acronym easily pertaining to it, yet implies technology. And so we chose it, after research, having this name being completely available for us to do so.

If you refer to ‘Symsys Worldwide’, you will see that in all fairness, it is not a global issue that caused the need for this notice. It is the direct use of our Trademark, in conjunction with directly advertised services that conflict (even within the company name), AND not only the general geographic region of the world, but in the same very small country, evidence of our own client base being effected also played a large part in the generation of this notice. We see this as a direct infringement and due cause for exception.

 

Please note that comments are left OPEN on this subject and respectful notice of page presence has been sent to the third parties involved.

Any written / formal comment can be directed at Symsys Ltd. PO Box 15741, New Lynn, Auckland 0640, or faxed to us at request.


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